Senior Application Production Reliability Engineer

Axians Portugal; Lisboa; In loco; EUR 48.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Performance bonuses

Employee assistance program

Training & certifications

Descrizione del lavoro

Axians Portugal is seeking a Senior Application Production Support professional to ensure stability, availability, and performance of critical business applications in production. You will lead incident resolution, deployments, and observability initiatives, collaborating with engineering and business teams to deliver reliable IT services and continuous improvement.

The role demands 6+ years in IT operations, strong ITIL background, and fluent Portuguese with advanced English.

Competenze

• More than 6 years of experience in IT Operations, Application Support, or Production Support environments.

Mansioni

• Monitor and maintain business-critical applications, ensuring high availability and optimal performance.
• Participate in incident and problem management activities, including root cause analysis and implementation of long-term solutions.
• Execute deployments, change requests, upgrades, and patches following ITIL and DevOps best practices.
• Collaborate with development, infrastructure, and support teams to troubleshoot issues and improve application reliability.
• Implement, optimize, and promote observability and monitoring practices across production environments.
• Maintain technical documentation, operational procedures, and troubleshooting guides.
• Support infrastructure and application-related projects, including new platform implementations and production releases.
• Contribute to service quality monitoring through performance analysis, capacity management, and continuous improvement initiatives.
• Participate in on-call rotations to support critical applications and ensure operational continuity.
• Share knowledge and best practices with internal teams to improve operational efficiency.

Conoscenze

IT Operations

Incident Management

Observability

OpenShift

Kubernetes

Java Performance

CI/CD

Linux (RHEL)

SQL

Portuguese fluency

English fluency

Strumenti

GitLab

Jenkins

ArgoCD

Nexus

Ansible

Terraform

Dynatrace

ELK

Prometheus

Grafana

Descrizione del lavoro

Axians Portugal is seeking a Senior Application Production Support professional to ensure stability, availability, and performance of critical business applications in production. You will lead incident resolution, deployments, and observability initiatives, collaborating with engineering and business teams to deliver reliable IT services and continuous improvement.

The role demands 6+ years in IT operations, strong ITIL background, and fluent Portuguese with advanced English.