Russian-Speaking Customer Service Advisor - Tech

Besthire; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Resumo da oferta

Besthire in Lisbon is seeking a Russian-speaking Customer Support Specialist to assist users of a major digital platform with account and product queries on-site. You will handle inquiries across channels, document cases, and escalate unusual issues.

No prior experience required, as full training is provided. The role includes onboarding, coaching, and clear opportunities for career growth within a multicultural, supportive team, with English used daily.

Qualificações

• Russian language fluency.
• Ability to communicate clearly in English on a daily basis.
• Customer-focused with good listening skills.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately.
• Flag anything unusual to a supervisor.

Conhecimentos

Russian language

Customer service

Communication

Descrição da oferta de emprego

Join a Tech account in Lisbon, Portugal as a Russian-speaking Customer Support Specialist.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 14/Sep/26.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Russian and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.