Russian-Speaking Tech Support Advisor (Lisbon)

Besthire; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Resumo da oferta

Besthire in Lisbon is seeking a Russian-speaking Customer Support Specialist to assist users of a major digital platform with account and product queries on-site. You will handle inquiries across channels, document cases, and escalate unusual issues.

No prior experience required, as full training is provided. The role includes onboarding, coaching, and clear opportunities for career growth within a multicultural, supportive team, with English used daily.

Qualificações

• Russian language fluency.
• Ability to communicate clearly in English on a daily basis.
• Customer-focused with good listening skills.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately.
• Flag anything unusual to a supervisor.

Conhecimentos

Russian language

Customer service

Communication

Descrição da oferta de emprego

Besthire in Lisbon is seeking a Russian-speaking Customer Support Specialist to assist users of a major digital platform with account and product queries on-site. You will handle inquiries across channels, document cases, and escalate unusual issues.

No prior experience required, as full training is provided. The role includes onboarding, coaching, and clear opportunities for career growth within a multicultural, supportive team, with English used daily.