Italian-Speaking Customer Service Advisor - Tech

Besthire; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal, is seeking a Customer Support Specialist fluent in Italian to join our on-site team. You will assist users of a major digital platform with account and product support, handling inquiries across channels and documenting cases accurately.

Full training is provided, with onboarding and coaching. English usage is expected daily, and the role offers clear growth paths within a multicultural, supportive environment.

Qualificações

• Fluent Italian language skills required.
• Customer support experience is a plus but not essential; full training provided.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately and flag unusual issues to a supervisor.

Conhecimentos

Italian language

Customer support

Descrição da oferta de emprego

We're recruiting Italian speakers for a Customer Support Specialist role on a Tech account based in Lisbon, Portugal.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 13/Aug/26.

Client prefers candidates who never worked for them before.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Italian and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.