French-Speaking Customer Service Advisor - Tech

Besthire; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Resumo da oferta

Besthire in Lisbon, Portugal is hiring a French-speaking Customer Service Advisor to support users of a major digital platform. The role is hybrid with relocation support and training provided. You will handle inquiries by phone, email, and chat, and maintain accurate interaction records.

English familiarity is required for daily operations, and prior customer service experience is advantageous though not essential. A clear path for career progression and ongoing coaching are offered.

Qualificações

• Fluent French required; English daily use is expected.
• Prior customer service experience is a plus but not essential.
• Full training will be provided.
• Hybrid work model in Lisbon with relocation support available.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of interactions and case details.
• Escalate complex issues when needed.

Conhecimentos

French language

Customer service

Communication

Ferramentas

Phone support

Email

Chat

Descrição da oferta de emprego

A Tech client in Lisbon, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.

You'll help users of a major digital platform with account and product support.

Work model: Hybrid.

Start date: 07/Sep/26.

• Relocation support is available for candidates moving from abroad.

Hybrid.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escal... case when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

• You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

• Full training and career development support provided.