Romanian-speaking Insurance Customer Support Representative

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents is seeking a Romanian- and English-speaking Insurance Customer Support Representative in Lisbon, on-site. You will assist customers by phone and email, explaining insurance products and providing accurate information.

We value calm, clear communication, friendly professionalism, and strong composure under pressure to create a supportive customer experience.

Qualifications

• Fluent Romanian and English.
• Previous experience in insurance customer service.
• Friendly and professional approach.
• Strong communication and composure under pressure.

Responsibilities

• Respond to customer enquiries by phone and email.
• Explain insurance products and provide accurate information.
• Handle concerns professionally and remain calm in challenging situations.
• Help create a reliable and supportive customer experience.

Skills

Romanian fluency

English fluency

Insurance CS experience

Job description

Romanian-speaking Insurance Customer Support Representative

Lisbon, Portugal Alima - Cross Border Talents

Job Openings Romanian-speaking Insurance Customer Support Representative

About the job Romanian-speaking Insurance Customer Support Representative

Calm, Clear Communication Makes a Difference.

Romanian-speaking Insurance Customer Support Representative
Lisbon, Portugal | On-site

When customers have questions about insurance, a clear answer and a reassuring conversation matter. Cross Border Talents is seeking a Romanian- and English-speaking professional to help customers understand insurance products and get the information they need.

What you'll do

• Respond to customer enquiries by phone and email.
• Explain insurance products and provide accurate information.
• Handle concerns professionally and remain calm in challenging situations.
• Help create a reliable and supportive customer experience.

What we're looking for

• Fluent Romanian and English.
• Previous experience in insurance customer service.
• A friendly, professional approach.
• Strong communication skills and composure under pressure.

At a glance

Have insurance customer service experience and enjoy helping people make sense of important information?