Revenue Operations Expert - Remote

YO AI Labs; Lisboa; Teletrabalho; EUR 60 000 - 95 000; Tempo parcial

Resumo da oferta

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert on a remote contractor basis. You will optimize CRM-driven processes across SaaS environments, focusing on data accuracy, reporting, and revenue operations.

You'll configure Salesforce or HubSpot, manage quoting and billing tools, and streamline workflows for sales and customer success teams. Strong communication and analytical skills are essential for success in a fast-paced, distributed team.

Qualificações

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong communication and data reporting skills.

Responsabilidades

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Conhecimentos

CRM configuration

Data analysis

Workflow optimization

Ferramentas

Salesforce

HubSpot

Descrição da oferta de emprego

Sales / Revenue / CS Operations Expert

Job Type: Contractor
Location: Remote

Role Overview

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Requirements

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.