Retail Store Manager — Lead, Train & Drive Sales

Puma Corp; Portugal; On-site; EUR 25,000 - 35,000; Full time

Job summary

Puma Corp in Portugal is seeking a Store Manager for Strada Outlet. The role focuses on achieving sales KPIs, leading a retail team, and ensuring exceptional customer service aligned with the Puma standards.

Responsibilities include recruiting and training staff, conducting performance reviews, managing inventory and loss prevention, and maintaining visual merchandising. Some travel and training participation may be required.

Qualifications

• 2-4 years of management experience in retail.
• Excellent communication and motivational skills.
• Strong organizational and time management skills.
• Leadership skills.
• Proficiency in MS Office, Outlook, and Internet applications.
• Fluent English is mandatory.

Responsibilities

• Achieve the store’s objectives (sales and KPIs).
• Ensure excellent customer service in-store in line with brand values and Puma service standards.
• Recruit, manage, and train the team.
• Conduct performance reviews.
• Lead team briefings.
• Analyze customer behavior, purchasing trends, and competitive information to drive the business and provide feedback to the Area Manager.
• Manage Loss Prevention and ensure compliance with LP procedures.
• Manage inventory.
• Participate in new store openings and attend required training sessions; travel may be required.
• Maintain Visual Merchandising according to PUMA standards.
• Ensure a safe and compliant working environment for store staff.
• Comply with company policies and procedures.

Skills

Communication

Leadership

Organizational skills

Time management

MS Office

English proficiency

Tools

MS Office

Outlook

Internet applications

Job description

Puma Corp in Portugal is seeking a Store Manager for Strada Outlet. The role focuses on achieving sales KPIs, leading a retail team, and ensuring exceptional customer service aligned with the Puma standards.

Responsibilities include recruiting and training staff, conducting performance reviews, managing inventory and loss prevention, and maintaining visual merchandising. Some travel and training participation may be required.