Store Lead: Drive Sales, Develop Teams, Merchandising

PUMA Europe GmbH - Sucursal em Portugal; Porto; On-site; EUR 31,000 - 46,000; Full time

Job summary

PUMA Europe GmbH - Sucursal em Portugal in Porto is seeking an experienced Store Manager to drive sales, lead the team, and uphold the brand’s service standards.

You will recruit and train staff, manage performance, monitor KPIs, oversee loss prevention, and coordinate inventory and visual merchandising. Travel and openings experience are a plus; English fluency is mandatory to engage with international teams.

Qualifications

• 2-4 years of management experience in retail.
• Excellent communication and motivational skills.
• Strong organizational and time management skills.
• Leadership experience and ability to manage teams.
• Proficiency in MS Office, Outlook, and Internet applications.
• Fluent English is mandatory.

Responsibilities

• Responsible for achieving the store’s objectives (sales and KPIs).
• Ensure excellent customer service in-store in line with the brand values and PUMA service standards.
• Responsible for the recruitment, management, and training of the team.
• Conduct Performance Reviews.
• Lead team briefings.
• Analyze customer behavior, purchasing trends, and competitive information to drive the business and provide feedback to the Area Manager.
• Manage Loss Prevention.
• Directly responsible for ensuring compliance with Loss Prevention procedures within the store.
• Manage inventory.
• Participate in new store openings and attend all required training sessions; travel may be required.
• Maintain Visual Merchandising according to PUMA standards.
• Execute all necessary requirements to maintain a safe and compliant working environment for store staff.
• Responsible for compliance with company Policies and Procedures.

Skills

Store management

Team leadership

Customer service

MS Office

English (flu ent)

Tools

POS system

Job description

PUMA Europe GmbH - Sucursal em Portugal in Porto is seeking an experienced Store Manager to drive sales, lead the team, and uphold the brand’s service standards.

You will recruit and train staff, manage performance, monitor KPIs, oversee loss prevention, and coordinate inventory and visual merchandising. Travel and openings experience are a plus; English fluency is mandatory to engage with international teams.