Store Manager: Lead Team, Drive Sales & VM

PUMA; Porto; On-site; EUR 30,000 - 42,000; Full time

Job summary

PUMA in Porto is seeking an experienced Store Manager to lead a high-performing team in a busy retail environment. You will drive sales, ensure exceptional customer service, and manage recruitment, training, and performance reviews.

The role requires 2-4 years in retail management, strong leadership, and fluency in English. You will oversee inventory, loss prevention, visual merchandising, and compliance, with possible travel for openings and training.

Qualifications

• 2-4 years of management experience in retail
• Excellent communication and motivational skills
• Strong organizational and time management skills
• Leadership skills
• Proficiency in MS Office, Outlook, and Internet applications
• Fluent English is mandatory

Responsibilities

• Achieve the store's objectives (sales and KPIs)
• Provide excellent customer service in-store per brand values
• Recruit, manage, and train the team
• Conduct performance reviews
• Lead team briefings
• Analyze customer behavior and trends to drive business
• Manage loss prevention and store inventory
• Support new store openings and training; travel may be required
• Maintain visual merchandising per PUMA standards
• Ensure a safe and compliant working environment
• Adhere to company policies and procedures

Skills

Leadership

Communication

Organization

MS Office

English fluency

Tools

MS Office

Outlook

Internet applications

Job description

PUMA in Porto is seeking an experienced Store Manager to lead a high-performing team in a busy retail environment. You will drive sales, ensure exceptional customer service, and manage recruitment, training, and performance reviews.

The role requires 2-4 years in retail management, strong leadership, and fluency in English. You will oversee inventory, loss prevention, visual merchandising, and compliance, with possible travel for openings and training.