Remote Spanish-Speaking Support Specialist

CB Talents; Lisboa; Remote; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Health insurance from day one

Paid training

Meal allowance included

Job summary

CB Talents is hiring an Operations Customer Expert for the Spanish Market to support customers of a well-known global brand from home. You will be the first point of contact in Spanish.

You will receive paid training in English, work with an international brand, and enjoy health insurance from day one. This role requires fluency in Castilian Spanish and English (B1), strong communication skills, and flexibility for 24/7 rotating shifts.

Qualifications

• Fluency in Castilian (Spanish) and English (B1).
• Excellent communication and interpersonal skills.
• Comfortable with technology and digital platforms.
• Empathy, adaptability and attention to detail.
• Able to work in a fast-paced, team-oriented environment.
• Available for 24/7 rotating shifts (nights, weekends, holidays).

Responsibilities

• Provide empathetic, professional support via phone, email and chat.
• Assist customers with account management, billing and technical troubleshooting.
• Explain products, services and features accurately.
• Find the right solution quickly to maintain high satisfaction.
• Meet quality and performance standards.

Skills

Castilian Spanish

English (B1)

Excellent communication

Tech-savvy

Empathy

24/7 shifts

Job description

CB Talents is hiring an Operations Customer Expert for the Spanish Market to support customers of a well-known global brand from home. You will be the first point of contact in Spanish.

You will receive paid training in English, work with an international brand, and enjoy health insurance from day one. This role requires fluency in Castilian Spanish and English (B1), strong communication skills, and flexibility for 24/7 rotating shifts.