Remote Russian-Speaking Gaming Support Specialist

Cross Border Talents; Lisboa; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Full-time contract

Comprehensive training program

Relocation assistance available

Job summary

A prominent recruitment agency seeks fluent Russian speakers for a remote customer service role in Lisbon. Join a global gaming brand to provide support via email and chat, ensuring positive player experiences. Candidates must have B2 level English and valid residency to work in Portugal. This full-time position involves rotational shifts and includes a comprehensive training program. Ideal for Russian-speaking gaming enthusiasts looking for a long-term career in customer service.

Qualifications

• Fluency in Russian at a C2 level (written and spoken).
• English proficiency at B2 level or higher.
• Valid right to reside and work in Portugal.

Responsibilities

• Provide email and chat support to players.
• Assist with account access and login issues.
• Support customers with payment questions.
• Handle sensitive customer data diligently.
• Deliver a positive player-focused service experience.

Skills

Fluency C2 in Russian

B2 English or higher

Customer service experience

Strong problem-solving skills

Job description

A prominent recruitment agency seeks fluent Russian speakers for a remote customer service role in Lisbon. Join a global gaming brand to provide support via email and chat, ensuring positive player experiences. Candidates must have B2 level English and valid residency to work in Portugal. This full-time position involves rotational shifts and includes a comprehensive training program. Ideal for Russian-speaking gaming enthusiasts looking for a long-term career in customer service.