Portuguese-Speaking B2B Support Specialist — Remote Greece

WW Talents; Lisboa; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

2-week nesting period

International environment

Professional development opportunities

Relocation package

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. This is a remote role based in Greece, with a 14-month salary and a monthly gross of €1,045.72, plus a performance bonus up to 10% and a relocation package.

You will handle printer troubleshooting, software inquiries, technical issues, and orders via phone and email, document interactions in CRM systems, and strive for high customer satisfaction.

Qualifications

• Native-level Portuguese required.
• English proficiency at B2 for training and communication.
• Excellent written communication and interpersonal skills.
• Strong problem-solving and customer service mindset.

Responsibilities

• Provide Portuguese-speaking B2B customer service via phone and email.
• Assist customers with software inquiries and technical issues.
• Process and manage orders.
• Document interactions using CRM and ticketing systems.
• Deliver professional, accurate, solution-oriented support.
• Maintain high standards of customer satisfaction.

Skills

Portuguese language

English (B2)

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. This is a remote role based in Greece, with a 14-month salary and a monthly gross of €1,045.72, plus a performance bonus up to 10% and a relocation package.

You will handle printer troubleshooting, software inquiries, technical issues, and orders via phone and email, document interactions in CRM systems, and strive for high customer satisfaction.