Remote Polish-Speaking Customer Support Pro

Concentrix Portugal; Lisboa; Teletrabalho; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Work from home from Portugal

Bring-a-friend bonus

Full paid training

Career development programs

Resumo da oferta

Concentrix Portugal is seeking a Customer Service Representative (Remote) to ensure client expectations are met with high-quality support across channels. You will assist clients via inbound calls and email, become a specialist in the client's products, and resolve problems by clarifying concerns while providing accurate information.

Fluent Polish and English (B2) are required, with prior customer service experience valued.

Qualificações

• Polish language fluency (written and spoken).
• Fluent in English (B2).
• Previous customer service experience is valued.
• Knowledge of MS Office package.

Responsabilidades

• Assist clients via inbound calls and email by answering inquiries and attending to requests.
• Become a specialist in the client’s products and services.
• Resolve product or service problems by clarifying customer complaints.

Conhecimentos

Polish language

English (B2)

Customer service experience

MS Office

Empathy

Team spirit

Customer-oriented

Ferramentas

MS Office

Descrição da oferta de emprego

Concentrix Portugal is seeking a Customer Service Representative (Remote) to ensure client expectations are met with high-quality support across channels. You will assist clients via inbound calls and email, become a specialist in the client's products, and resolve problems by clarifying concerns while providing accurate information.

Fluent Polish and English (B2) are required, with prior customer service experience valued.