Remote Italian Tech Support Specialist (Portugal-based)

Cbtalents; Oeiras; Teletrabalho; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Remote work model, based in Portugal

Relocation support provided

Resumo da oferta

Cbtalents in Lisbon, Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote project based in Portugal. You will support customers in Italian and English, troubleshoot technical issues, and document cases clearly.

The role is remote but candidates must be based in Portugal or willing to relocate; relocation support is available. Fluency in Italian and English and strong communication are essential.

Qualificações

• Fluent in Italian and English
• Tech-savvy with ability to handle technical inquiries
• Strong communication and problem-solving skills

Responsabilidades

• Provide technical customer service and support
• Identify, troubleshoot, and resolve customer issues efficiently
• Handle customer inquiries and complaints with professionalism, empathy, and patience
• Clearly explain technical solutions to customers
• Track customer issues and ensure accurate documentation
• Follow up on cases until resolution
• Maintain a positive customer experience and build customer loyalty

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote project based in Portugal. You will support customers in Italian and English, troubleshoot technical issues, and document cases clearly.

The role is remote but candidates must be based in Portugal or willing to relocate; relocation support is available. Fluency in Italian and English and strong communication are essential.