Remote Italian Support Specialist | Digital Platform

Global Crest Solution; Lisboa; Teletrabalho; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Health and Life Insurance

Relocation Assistance

Competitive Salary Package

International Environment

Career Growth

Resumo da oferta

Global Crest Solution is seeking an Italian Customer Support Agent to be the first point of contact for users on an online platform. You will handle inquiries via phone, email, and chat, troubleshoot issues, and guide customers to effective solutions.

You must be fluent in Italian and hold high-level English (C1/C2). The role requires calm, proactive problem-solving in a fast-paced, multicultural environment, all from a remote location.

Qualificações

• Fluency in Italian (written and spoken).
• Proficient English (C1/C2).
• Strong verbal and written communication skills.
• Calm, proactive problem solving in fast-paced environments.

Responsabilidades

• Handle customer inquiries via phone, email, live chat, and other channels.
• Assist users with account access and platform functionality.

Conhecimentos

Italian

English (C1/C2)

Communication skills

Proactive attitude

Problem solving

Time management

Calm under pressure

Multicultural environment

Computer proficiency

Customer service experience

Descrição da oferta de emprego

Global Crest Solution is seeking an Italian Customer Support Agent to be the first point of contact for users on an online platform. You will handle inquiries via phone, email, and chat, troubleshoot issues, and guide customers to effective solutions.

You must be fluent in Italian and hold high-level English (C1/C2). The role requires calm, proactive problem-solving in a fast-paced, multicultural environment, all from a remote location.