Remote Italian-Speaking Tech & Support Specialist

Cross Border Talents; Almada; Remote; EUR 13,000 - 20,000; Full time

Job summary

Cross Border Talents is hiring a remote first-line support agent to assist viewers of a well-known international entertainment brand. You will handle phone, chat and email, provide account and app support, and troubleshoot home networks from your home office.

We require fluent Italian and English, a genuine passion for helping customers, and the ability to work 7:0-21:00 across Monday-Sunday with rotating days off. You must live within 50 km of Lisbon; relocation is not provided.

Qualifications

• Fluent in Italian and English.
• Experience in remote customer support preferred.

Responsibilities

• Handle phone, chat and email support for viewers of a well-known brand.
• Provide account and app support.
• Troubleshoot home networks from a home office.

Skills

Italian

English

Job description

Cross Border Talents is hiring a remote first-line support agent to assist viewers of a well-known international entertainment brand. You will handle phone, chat and email, provide account and app support, and troubleshoot home networks from your home office.

We require fluent Italian and English, a genuine passion for helping customers, and the ability to work 7:0-21:00 across Monday-Sunday with rotating days off. You must live within 50 km of Lisbon; relocation is not provided.