Remote German-Speaking Car Rental Customer Care

Cross Border Talents; Albufeira; Remote; EUR 16,740 - 20,088; Full time

Benefits offered by this job

Initial paid training period

Performance Bonus

Complexity Bonus

Meal Allowance

Health Insurance

Job summary

A leading customer service provider is seeking a Remote German-Speaking Customer Care Representative to assist customers with inquiries related to rental cars. Ideal candidates must be fluent in German and have a good command of English. This full-time role requires availability in rotational shifts and offers various bonuses and health insurance. Join our team and enjoy a dynamic work environment in mainland Portugal.

Qualifications

• Fluency in German required.
• Good command of English is an advantage.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers via phone, email, and chat.
• Resolve inquiries related to reservations and billing.
• Ensure customer satisfaction through outstanding support.

Skills

Fluency in German (C2 level)

Good command of English (B2 level)

Strong communication skills

Problem-solving skills

Basic computer skills

Job description

A leading customer service provider is seeking a Remote German-Speaking Customer Care Representative to assist customers with inquiries related to rental cars. Ideal candidates must be fluent in German and have a good command of English. This full-time role requires availability in rotational shifts and offers various bonuses and health insurance. Join our team and enjoy a dynamic work environment in mainland Portugal.