Remote French Tech Support & Sales Advisor

Zohorecruit; Portugal; Teletrabalho; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Career development

Remote work

Training provided

Resumo da oferta

Recruityard is seeking a French Technical Support Advisor for a 100% remote role in Portugal. You'll provide technical support to French-speaking customers while identifying sales opportunities and promoting suitable products and services.

Previous sales experience is mandatory. The role requires fluent French and English (C2), strong communication and problem-solving skills, and comfort with digital tools.

Qualificações

• Fluent French and English (C2) is required.
• Previous sales experience is mandatory.
• Experience in Technical Support or a Contact Centre is an asset.

Responsabilidades

• Provide technical support to French-speaking customers via phone, email and chat.
• Troubleshoot technical issues and guide customers through solutions.
• Identify customer needs and recommend relevant products or services.
• Promote upgrades and additional solutions when appropriate.
• Handle account, billing and service-related enquiries.
• Escalate complex technical issues when necessary.
• Deliver an outstanding customer experience while achieving sales targets.

Descrição da oferta de emprego

Recruityard is seeking a French Technical Support Advisor for a 100% remote role in Portugal. You'll provide technical support to French-speaking customers while identifying sales opportunities and promoting suitable products and services.

Previous sales experience is mandatory. The role requires fluent French and English (C2), strong communication and problem-solving skills, and comfort with digital tools.