Remote Bilingual French & English Support Specialist

Recruityard; Lisboa; Teletrabalho; EUR 7800 - 8300; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Multicultural and international team

Remote work in Portugal

Resumo da oferta

Recruityard in Portugal is seeking a French-speaking Customer Support Specialist to deliver high-quality assistance to French-speaking customers across phone, email, and chat, remotely.

The role requires fluency in French and English, strong communication, and the ability to thrive in a fast-paced digital environment. It offers a fully remote position in Portugal with competitive monthly compensation and benefits such as health insurance and an international team.

Qualificações

• Fluent French and English at C1/C2 level.
• Experience in customer support is a plus.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced digital environment.
• Customer-focused mindset.

Responsabilidades

• Provide support to French-speaking customers via phone, email and chat.
• Troubleshoot technical and account-related issues.
• Guide users through platform features and functionality.
• Ensure an excellent customer experience at every interaction.
• Gather customer feedback to support service improvements.

Conhecimentos

French

English

Customer support

Communication

Problem-solving

Descrição da oferta de emprego

Recruityard in Portugal is seeking a French-speaking Customer Support Specialist to deliver high-quality assistance to French-speaking customers across phone, email, and chat, remotely.

The role requires fluency in French and English, strong communication, and the ability to thrive in a fast-paced digital environment. It offers a fully remote position in Portugal with competitive monthly compensation and benefits such as health insurance and an international team.