French Speaking Remote Customer Support Position - Lisbon, Portugal

Cross Border Talents

Lisboa

Remote

EUR 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Relocation assistance
Remote work
Training & support

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a French-speaking Remote Customer Support Representative. You will handle inquiries via phone, email, and chat from your home in Portugal, delivering timely, friendly solutions that ensure customer satisfaction.

Requirements include fluent French, prior customer support experience is a plus, ability to work independently, a reliable internet connection, and a quiet home workspace.

Qualifications

  • Fluent in French, written and spoken.
  • Prior customer support experience is a plus.
  • Ability to work independently and as part of a team.
  • Reliable internet connection and a quiet home workspace.

Responsibilities

  • Handle customer inquiries via phone, email, and chat.
  • Provide timely, effective solutions to customer issues.
  • Maintain high-quality customer experience and feedback.

Skills

French fluency
Customer support
Teamwork
Remote work readiness

Job description

French-Speaking Remote Customer Support Position - Lisbon, Portugal

Are you looking for an exciting career opportunity where you can utilize your French language skills, all while working remotely from Portugal? Join our team in Lisbon and make a difference from the comfort of your own home!

Job Description:

As a French-Speaking Remote Customer Support Representative, you will play a vital role in delivering exceptional customer service to our clients. Working remotely from your home in Lisbon, you will handle customer inquiries and issues via phone, email, and chat channels. Your responsibilities will include providing timely and effective solutions while ensuring a positive customer experience.

Requirements:
  • Fluency in French, both written and spoken.
  • Previous experience in customer support is advantageous.
  • Ability to work independently and as part of a team.
  • Reliable internet connection and a quiet workspace at home.
What We Offer:
  • Competitive salary and attractive benefits package.
  • Assistance with relocation and accommodation for candidates moving to Lisbon.
  • Opportunity to work for a dynamic international company while enjoying the flexibility of remote work.
  • Comprehensive training and ongoing support to help you succeed in your role.
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