Remote French Customer services - Remote from Portugal

Cross Border Talents; Leiria; Teletrabalho; EUR 22 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic & Supportive Remote Culture

Resumo da oferta

A leading customer service company is seeking a French-speaking Customer Service Representative to work fully remote from Portugal. This role involves engaging with French-speaking customers via various communication channels and providing exceptional service. Ideal candidates will have C2 level French and B1/B2 English skills, with a customer-oriented mindset. The position offers a competitive salary package, health insurance, meal allowance, and opportunities for training and career growth in a dynamic remote culture.

Qualificações

• Native or C2 level of French required.
• B1/B2 level of English preferred.
• Strong communication and problem-solving skills.

Responsabilidades

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and empathetically.
• Collaborate with departments to improve customer experience.
• Collaborate with other departments to improve the customer experience.
• Maintain high-quality standards and meet performance goals.

Conhecimentos

Fluent French (C2)

Intermediate English (B1/B2)

Customer service skills

Problem-solving abilities

Attention to detail

Ferramentas

CRM software

Descrição da oferta de emprego

Remote French Customer services - Remote from Portugal

Job Openings Remote French Customer services - Remote from Portugal

About the job Remote French Customer services - Remote from Portugal

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, youll support one of the worlds most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

Engage with French-speaking customers via phone, email, and chat.

Resolve customer inquiries with professionalism and empathy.

Provide accurate information, guidance, and troubleshooting assistance.

Collaborate with other departments to enhance the customer experience.

Maintain high-quality standards and meet performance goals.

What Were Looking For

Language Skills: Native or C2 level of French + B1/B2 level of English.

Excellent communication and problem-solving abilities.

A customer-oriented mindset and strong attention to detail.

Comfort with remote collaboration and digital tools.

Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.