Remote French Customer services - Remote from Portugal

Cross Border Talents; Braga; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic & Supportive Remote Culture

Resumo da oferta

Cross Border Talents is looking for a French-speaking Customer Service Representative to work remotely from Portugal. You will engage with customers, providing top-quality service through various channels, ensuring their needs are met efficiently.

The ideal candidate has native French proficiency, strong communication skills, and a customer-oriented mindset. The role offers a competitive salary, health insurance, and a dynamic remote culture, making it an excellent opportunity for those seeking flexibility in their careers.

Qualificações

• Native or C2 level of French plus B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• Prior customer service experience is a plus, but not required.

Responsabilidades

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Collaborate with other departments to enhance the customer experience.

Conhecimentos

Native or C2 level of French

B1/B2 level of English

Excellent communication abilities

Problem-solving abilities

Customer-oriented mindset

Attention to detail

Descrição da oferta de emprego

Remote French Customer services - Remote from Portugal

Job Openings Remote French Customer services - Remote from Portugal

About the job Remote French Customer services - Remote from Portugal

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, youll support one of the worlds most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

Engage with French-speaking customers via phone, email, and chat.

Resolve customer inquiries with professionalism and empathy.

Provide accurate information, guidance, and troubleshooting assistance.

Collaborate with other departments to enhance the customer experience.

Maintain high-quality standards and meet performance goals.

What Were Looking For

Language Skills: Native or C2 level of French + B1/B2 level of English.

Excellent communication and problem-solving abilities.

A customer-oriented mindset and strong attention to detail.

Comfort with remote collaboration and digital tools.

Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.