Remote Fintech Benefit Operations Analyst (Europe)

Otonomee Customer Management Limited; Lisboa; Remote; EUR 36,000 - 48,000; Full time

Job summary

Otonomee Customer Management Limited in Portugal is seeking a Benefit Operations Analyst to join a high-growth fintech platform. This remote-based role focuses on administering employer benefit schemes, processing applications, and ensuring smooth renewals for customers across Europe.

You will work with insurers and internal teams, handling customer queries, improving delivery of benefits, and supporting quarterly visits to Dublin for induction and training.

Responsibilities

• Administer employer benefit schemes for clients across Europe.
• Process benefit applications and renewals to ensure smooth delivery.
• Address customer queries and work with insurers and internal teams to improve benefits delivery.
• Support quarterly visits to Dublin for induction and training.

Job description

Otonomee Customer Management Limited in Portugal is seeking a Benefit Operations Analyst to join a high-growth fintech platform. This remote-based role focuses on administering employer benefit schemes, processing applications, and ensuring smooth renewals for customers across Europe.

You will work with insurers and internal teams, handling customer queries, improving delivery of benefits, and supporting quarterly visits to Dublin for induction and training.