Remote Payment Ops Analyst - Analytics & Optimization

Jobgether; Portugal; Remote; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Salary €40k-€60k per year

Stock options

Bonuses

Paid leave

Learning budget

Volunteer days

Flexible work location

International team growth

Job summary

Jobgether, on behalf of a partner, seeks a Payment Operations Analyst based in Portugal. You will join a newly formed team focused on end-to-end visibility across more than 17 PSPs, improving authorization rates and conversion through data-driven insights.

You will own dashboards, perform root-cause analysis, and collaborate with Product, Engineering, Data Science and Fraud teams to translate complex payment data into practical improvements in an international, remote-ready environment.

Qualifications

• Hands-on experience with payment funnels in multi-provider setups.
• Strong understanding of interchange, 3DS, FX, and fraud basics.
• Experience in root-cause analysis of declines and performance patterns.
• Proficient SQL and ability to analyze payment data.
• Ability to explain technical findings to non-technical stakeholders.
• Experience with BI or dashboards is a plus.
• Fluent English; professional fluency preferred.

Responsibilities

• Take ownership of checkout funnel health by identifying issues and developing alerts.
• Lead root-cause investigations into funnel drop-offs and declines.
• Analyze authorization rates, declines, and performance across PSPs.
• Investigate payment performance issues, including outages across checkout stages.
• Develop and maintain reporting, dashboards, and alerts for payment funnel visibility.
• Translate payment data into clear recommendations for cross-functional teams.
• Collaborate with Product, Engineering, Data Science, and Fraud teams to drive improvements.
• Communicate findings and business impact to stakeholders without payments expertise.

Skills

Strong SQL skills

Payment funnel analysis

Data interpretation for non-technical

Communication skills

Independent problem-solving

English proficiency

Tools

BI tools

Job description

Jobgether, on behalf of a partner, seeks a Payment Operations Analyst based in Portugal. You will join a newly formed team focused on end-to-end visibility across more than 17 PSPs, improving authorization rates and conversion through data-driven insights.

You will own dashboards, perform root-cause analysis, and collaborate with Product, Engineering, Data Science and Fraud teams to translate complex payment data into practical improvements in an international, remote-ready environment.