Remote Dutch-Speaking Support Specialist (Portugal)

Boeva Tech; Porto; Remote; EUR 15.000 - 23.000; Vollzeit

Benefits dieser Stelle

Remote work within Portugal

Paid training and onboarding

International multicultural work环境

Private health insurance from day one

Meal allowance card

Holiday and Christmas allowances paid

Accommodation support for eligible

Performance-based bonus opportunities

Career growth and development

Long-term employment prospects

Zusammenfassung

Boeva Tech is seeking a Dutch-speaking customer support specialist to join a fast-growing e-commerce team. You will assist customers and sellers with orders, deliveries, payments, returns, and digital products, delivering professional, solution-oriented support from a remote home-based setup.

You will work 40 hours per week on rotating shifts (07:00–23:00), in an international, multicultural environment with paid training, health insurance from day one, meal allowance, and opportunities for

Qualifikationen

• Dutch language fluency is mandatory.
• Strong communication and customer service skills.
• Ability to troubleshoot and resolve issues efficiently.
• Comfort with digital tools and online platforms.
• Good organizational and multitasking abilities.
• Customer-focused with attention to detail.
• Ability to work independently in a remote environment.
• EU work authorization required.

Aufgaben

• Provide excellent customer support via phone and email.
• Assist with orders, deliveries, payments, and returns.
• Troubleshoot issues and deliver effective solutions.
• Support external sellers with inquiries and operational matters.
• Provide information about digital products and services.
• Escalate complex cases when necessary.
• Maintain high customer satisfaction and service quality.
• Document customer interactions accurately.

Kenntnisse

Dutch fluency

Communication skills

Customer service

Troubleshooting

Digital tools

Organizational skills

Independent remote work

EU work authorization

Jobbeschreibung

Boeva Tech is seeking a Dutch-speaking customer support specialist to join a fast-growing e-commerce team. You will assist customers and sellers with orders, deliveries, payments, returns, and digital products, delivering professional, solution-oriented support from a remote home-based setup.

You will work 40 hours per week on rotating shifts (07:00–23:00), in an international, multicultural environment with paid training, health insurance from day one, meal allowance, and opportunities for