Remote Dutch Customer Support — Portugal

Savior Artigos Texteis Lda; Coimbra; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Remote work within Portugal

40 hours per week

Rotating shifts

Paid training

Private health insurance

Relocation assistance

Job summary

bol.com is looking for a Dutch-speaking customer support agent to work fully remotely from Portugal, assisting customers in the Netherlands and Belgium.

This full-time position (40 hours/week) features rotating shifts, paid training, and private health insurance from day one.

EU citizenship or valid residence/work authorization in Portugal is required. Relocation support is available for candidates moving to Portugal, including flight support and help with local paperwork.

Qualifications

• Fluent/native-level Dutch.
• Experience in a customer-facing role.
• Available for full-time work and rotating shifts.
• EU citizenship or valid residence/work authorization in Portugal.

Responsibilities

• Provide Dutch-language customer support to NL/BE customers.
• Resolve inquiries, assist with product usage, and guide customers to solutions.
• Maintain high customer satisfaction while working rotating shifts.

Skills

Dutch language

Customer-facing

Job description

bol.com is looking for a Dutch-speaking customer support agent to work fully remotely from Portugal, assisting customers in the Netherlands and Belgium.

This full-time position (40 hours/week) features rotating shifts, paid training, and private health insurance from day one.

EU citizenship or valid residence/work authorization in Portugal is required. Relocation support is available for candidates moving to Portugal, including flight support and help with local paperwork.