Remote Dutch-Speaking Diabetes Care Advisor

Ignite.; Porto; Teletrabalho; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attendance bonus

Signing bonus

Meal allowance

Remote work in Portugal

Company equipment supplied

Resumo da oferta

Ignite. is hiring a Dutch-speaking support specialist for a remote Portugal-based role. You will assist customers with diabetes care items, manage accounts, and provide clear technical guidance from setup to troubleshooting.

Requirements include fluent Dutch and English at B2 level for training, plus a quiet home workspace and reliable internet. Enjoy competitive pay, attendance bonuses, signing bonus, and meal vouchers while working remotely in a flexible, customer-first environment.

Qualificações

• Fluent or native Dutch required.
• Working English at B2 level for training and tools.
• Remote role based in Portugal.
• Excellent customer service and communication skills.

Responsabilidades

• Support customers via phone, email, and live chat regarding diabetes care items and account management.
• Provide technical troubleshooting for device functionality and setup guidance.
• Document interactions accurately in the CRM with confidentiality and data security.
• Collaborate with team to raise service benchmarks and maintain a positive culture.

Conhecimentos

Dutch language

English B2

Empathy

Patience

Strong communication

Descrição da oferta de emprego

Ignite. is hiring a Dutch-speaking support specialist for a remote Portugal-based role. You will assist customers with diabetes care items, manage accounts, and provide clear technical guidance from setup to troubleshooting.

Requirements include fluent Dutch and English at B2 level for training, plus a quiet home workspace and reliable internet. Enjoy competitive pay, attendance bonuses, signing bonus, and meal vouchers while working remotely in a flexible, customer-first environment.