Remote Dutch-Speaking Auto Customer Service Pro

The Europe Concept; Braga; Remote; EUR 15.000 - 19.000; Vollzeit

Benefits dieser Stelle

Remote work within Portugal

Welcome bonus

Food allowance

Zusammenfassung

The Europe Concept is seeking a Customer Service Representative to support Dutch-speaking customers for a leading international automotive brand. This 100% remote role is for candidates residing in Portugal, offering fixed weekends off and daytime shifts.

You will respond to inquiries, provide product information, document cases, and ensure a professional customer experience. The base salary is €1,073 gross per month, with a welcome bonus of €2,000 in year one and total compensation around

Qualifikationen

• Fluent or native-level Dutch.
• Good command of English.
• Currently residing in Portugal.
• Available to work full-time.

Aufgaben

• Provide customer service and support to Dutch-speaking customers.
• Respond to inquiries professionally via available channels.
• Provide accurate information about products, services and requests.
• Identify customer needs and find appropriate solutions.
• Manage and document customer cases accurately.
• Follow up on open cases until resolution.

Kenntnisse

Dutch

English

Jobbeschreibung

The Europe Concept is seeking a Customer Service Representative to support Dutch-speaking customers for a leading international automotive brand. This 100% remote role is for candidates residing in Portugal, offering fixed weekends off and daytime shifts.

You will respond to inquiries, provide product information, document cases, and ensure a professional customer experience. The base salary is €1,073 gross per month, with a welcome bonus of €2,000 in year one and total compensation around