Dutch-Speaking Auto After-Sales Support Specialist

Workster; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Job summary

Workster is recruiting Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You will support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, handling each request from first contact to resolution.

The role operates Monday to Saturday, 07:00–22:00, with weekends free, offering training and ongoing support in an international, multicultural environment.

Qualifications

• Native or near-native Dutch/Flemish proficiency.
• English at least B2/C1.
• Strong communication and problem-solving skills.
• Customer-focused and solution-oriented approach.
• Good computer literacy.

Responsibilities

• Handle customer enquiries and provide clear, professional assistance.
• Manage customer cases from initial contact through to resolution.
• Provide information and guidance on vehicle recalls and after-sales services.
• Accurately update customer and case information in internal systems.
• Ensure every interaction delivers a positive customer experience.
• Meet established service and quality standards.

Skills

Dutch/Flemish

English (B2/C1)

Communication

Problem-solving

Customer-focused

Computer literacy

Customer service experience

Job description

Workster is recruiting Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You will support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, handling each request from first contact to resolution.

The role operates Monday to Saturday, 07:00–22:00, with weekends free, offering training and ongoing support in an international, multicultural environment.