Remote Dutch Speaker - Payments & Account Support (Portugal)

Cross Border Talents; Lisboa; Remoto; EUR 26.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Welcome bonus

Meal allowance

Additional complexity bonus

Relocation support, including accomod.

Resumo da vaga

Cross Border Talents in Portugal invites you to join its international digital payments team, helping customers manage their accounts and transactions.

You will assist customers with payment and account inquiries via phone and written channels, support account funding and payment arrangements, and ensure records are updated while coordinating with other teams. Remote-friendly role with standard business hours.

Qualificações

• C1/C2 Dutch and English proficiency.
• 1–2 years of experience in customer service preferred.
• Good communication and negotiation skills.
• Availability to work remotely, Monday to Friday, 08:00–17:00.
• Preference for candidates already residing in Portugal.

Responsabilidades

• Assist customers with payment and account inquiries via phone and written channels
• Help with account funding, payment arrangements, and transaction-related questions
• Update customer records and coordinate with other support teams when needed

Conhecimentos

Dutch language proficiency

English language proficiency

Descrição da vaga

Cross Border Talents in Portugal invites you to join its international digital payments team, helping customers manage their accounts and transactions.

You will assist customers with payment and account inquiries via phone and written channels, support account funding and payment arrangements, and ensure records are updated while coordinating with other teams. Remote-friendly role with standard business hours.