Remote Dutch & English Payments Support Specialist

Cross Border Talents; Lisboa; Remote; EUR 18,000 - 26,000; Full time

Job summary

Cross Border Talents is seeking a Customer Service professional for a remote role based in Lisbon, Portugal. You will support customers using an online payments system, handling inquiries and collections in Dutch and English.

Requirements include fluency in Dutch and English, strong negotiation skills, and the ability to multitask across multiple queues. Prior experience in a fast-paced environment and proficiency with Microsoft Office are preferred.

Qualifications

• Fluent in Dutch and English.
• 1-2 years of experience in a fast-paced customer service environment (preferred).
• Good negotiation skills.
• Experience in internet/financial services/transaction processing (preferred).
• Proficiency in Microsoft Office products.

Skills

Dutch language

English language

Negotiation

Multitasking

Independent work

Discretion

Teamwork

Prioritization

Microsoft Office

Tools

Microsoft Office

Job description

Cross Border Talents is seeking a Customer Service professional for a remote role based in Lisbon, Portugal. You will support customers using an online payments system, handling inquiries and collections in Dutch and English.

Requirements include fluency in Dutch and English, strong negotiation skills, and the ability to multitask across multiple queues. Prior experience in a fast-paced environment and proficiency with Microsoft Office are preferred.