Remote Dutch Customer Support Pro with Flexible Hours

Cross Border Talents; Lisboa; Remote; EUR 15.000 - 17.000; Teilzeit

Benefits dieser Stelle

Health insurance included from day one

Accommodation support (apartment)

Monthly meal allowance

Performance bonuses

Holiday/Christmas bonuses

Paid training

Zusammenfassung

Cross Border Talents is hiring a Dutch Operations Customer Expert for Bol.com to support customers remotely from anywhere in Europe. You will assist shoppers with orders, deliveries, payments, and product inquiries by phone and email, ensuring quick resolutions and high satisfaction.

The role emphasizes strong communication, a customer-first mindset, and reliability as a point of contact for external platform sellers. Training is provided and compensation reflects remote, flexible work options.

Qualifikationen

• High School Diploma.
• Strong communication skills and a passion for helping people.
• Willingness to complete two online screening assessments.

Aufgaben

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
• Act as a reliable point of contact for external platform sellers.

Kenntnisse

Dutch language

Strong communication skills

Customer service mindset

Attention to detail

Ausbildung

High School Diploma

Jobbeschreibung

Cross Border Talents is hiring a Dutch Operations Customer Expert for Bol.com to support customers remotely from anywhere in Europe. You will assist shoppers with orders, deliveries, payments, and product inquiries by phone and email, ensuring quick resolutions and high satisfaction.

The role emphasizes strong communication, a customer-first mindset, and reliability as a point of contact for external platform sellers. Training is provided and compensation reflects remote, flexible work options.