Remote Dutch Customer Support Expert (E-commerce)

CB Talents; Lisboa; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Bonuses

Job summary

Bol.com is seeking a Dutch Operations Customer Expert to support customers remotely. You will assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email, delivering friendly troubleshooting and solutions.

The role offers 100% remote work with flexible hours (full-time or part-time) and a competitive salary plus bonuses. Training is provided to ensure success in this role.

Qualifications

• High School Diploma.
• Strong communication skills and a passion for helping people.
• Readiness to complete two quick online screening assessments.

Responsibilities

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
• Act as a reliable point of contact for external platform sellers.

Skills

Strong communication

Education

High School Diploma

Job description

Bol.com is seeking a Dutch Operations Customer Expert to support customers remotely. You will assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email, delivering friendly troubleshooting and solutions.

The role offers 100% remote work with flexible hours (full-time or part-time) and a competitive salary plus bonuses. Training is provided to ensure success in this role.