Remote Dutch Customer Care Specialist for E-commerce

Cross Border Talents; Lisboa; Remote; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance

Bonuses (performance/productivity)

Holiday/Christmas bonuses

Accommodation (apartment benefits)

Flexible hours

Zusammenfassung

Cross Border Talents is seeking a Dutch Operations Customer Expert for Bol.com to support online shoppers with orders, deliveries, payments, and product inquiries by phone and email. You will provide friendly, effective solutions and serve as a reliable contact for external platform sellers.

This remote role offers flexible hours (part-time or full-time) with rotational shifts between 07:00 and 23:00. For full-time, a monthly gross salary up to €1,434.82 is offered, along with health insurance

Qualifikationen

• High School Diploma.
• Strong communication skills and a passion for helping people.
• Readiness to complete two quick online screening assessments.

Aufgaben

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
• Act as a reliable point of contact for external platform sellers.

Kenntnisse

Communication skills

Customer service mindset

Ausbildung

High School Diploma

Jobbeschreibung

Cross Border Talents is seeking a Dutch Operations Customer Expert for Bol.com to support online shoppers with orders, deliveries, payments, and product inquiries by phone and email. You will provide friendly, effective solutions and serve as a reliable contact for external platform sellers.

This remote role offers flexible hours (part-time or full-time) with rotational shifts between 07:00 and 23:00. For full-time, a monthly gross salary up to €1,434.82 is offered, along with health insurance