Remote Dutch Customer Service Expert | Flexible Hours

CB Talents; Lisboa; Teletrabalho; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Bonuses

Accommodation support

Paid training

Resumo da oferta

Bol.com is seeking a Dutch Operations Customer Expert to join our team on a 100% remote basis, offering flexible hours and a chance to work with one of Europe’s leading e-commerce platforms. You will assist shoppers and external sellers, delivering top-tier service via phone and email, and contribute to a smooth shopping experience from anywhere in Portugal.

The role supports both part-time and full-time options with rotational shifts between 07:00 and 23:00, and includes competitive monthly

Qualificações

• Requires excellent communication and a genuine willingness to help customers.
• Experience in customer support or service roles is beneficial.
• Comfort with handling inquiries via phone and email.

Responsabilidades

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly troubleshooting and solutions to customer questions.
• Act as a reliable point of contact for external platform sellers.

Conhecimentos

Strong communication skills

Customer service mindset

Formação académica

High School Diploma

Descrição da oferta de emprego

Bol.com is seeking a Dutch Operations Customer Expert to join our team on a 100% remote basis, offering flexible hours and a chance to work with one of Europe’s leading e-commerce platforms. You will assist shoppers and external sellers, delivering top-tier service via phone and email, and contribute to a smooth shopping experience from anywhere in Portugal.

The role supports both part-time and full-time options with rotational shifts between 07:00 and 23:00, and includes competitive monthly