Dutch Remote Operations Customer Expert

Cross Border Talents; Lisboa; Remote; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance

Accommodation benefit

Performance bonuses

Zusammenfassung

Cross Border Talents is seeking a Dutch Operations Customer Expert for Bol.com to support shoppers and sellers in a fully remote role. The position offers flexible hours (part-time or full-time) and a competitive compensation package with bonuses.

Responsibilities include assisting customers via phone and email, resolving issues efficiently, and acting as the primary contact for external platform sellers. A High School Diploma and strong communication skills are required.

Qualifikationen

• High School Diploma required.
• Strong communication and a passion for helping people.
• Willingness to complete two online screening assessments.

Aufgaben

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
• Serve as a reliable contact point for external platform sellers.

Kenntnisse

Customer service

Communication skills

Ausbildung

High School Diploma

Jobbeschreibung

Cross Border Talents is seeking a Dutch Operations Customer Expert for Bol.com to support shoppers and sellers in a fully remote role. The position offers flexible hours (part-time or full-time) and a competitive compensation package with bonuses.

Responsibilities include assisting customers via phone and email, resolving issues efficiently, and acting as the primary contact for external platform sellers. A High School Diploma and strong communication skills are required.