Remote Czech-Speaking Customer Service Advisor

Cross Border Talents; Porto; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Private health insurance

Paid training and career development

Modern office or hybrid/remote options

Job summary

Cross Border Talents in Portugal is seeking a Customer Service Advisor to support global clients as a Czech Speaker. This fully remote position offers the chance to join an international, multicultural team while working from Portugal.

You will assist customers via phone, email, and chat; troubleshoot issues; provide outstanding service, and collaborate with internal teams to improve service delivery. English at B2 level is required, and fluent Czech is essential.

Qualifications

• Fluent or C2 level in Czech.
• English at B2 level or higher.
• Already based in Portugal.
• Great communication and problem-solving skills.

Responsibilities

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service-related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Skills

Czech language

English (B2)

Job description

Cross Border Talents in Portugal is seeking a Customer Service Advisor to support global clients as a Czech Speaker. This fully remote position offers the chance to join an international, multicultural team while working from Portugal.

You will assist customers via phone, email, and chat; troubleshoot issues; provide outstanding service, and collaborate with internal teams to improve service delivery. English at B2 level is required, and fluent Czech is essential.