Czech Speaker – Customer Advisor (English B2 minimum) – Relocation Lisbon

AVEC Human Resources Services; Lisboa; Hybrid; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Meal allowance

Relocation package

Full initial training

Multicultural environment

Stable contract

Internal benefits

Job summary

AVEC Human Resources Services in Lisbon is seeking a Czech-speaking customer advisor to join an international advisory team. You will handle daily customer interactions via phone, email or chat, guiding users and resolving issues in a multicultural environment.

Required are Czech C2 and English at least B2, with eligibility to work in Portugal and willingness to relocate. The role offers onsite Lisbon work with hybrid/remote options, full initial training, and a multicultural environment.

Qualifications

• Czech language at C2 level is required.
• English language at least B2.
• Eligible to work in Portugal.
• Willing to relocate.
• Onsite work in Lisbon is required.

Responsibilities

• Provide customer support via phone, email or chat.
• Ensure accuracy and quality in all interactions.
• Follow internal procedures and guidelines.
• Collaborate with an international team.
• Maintain clear, professional communication at all times.

Skills

Czech C2

English B2

Communication

Organizational skills

Onsite Lisbon

Work eligibility Portugal

Job description

Location: Lisbon (onsite) Hybrid and Remote (from Portugal) Options

Contract: Full‑time

Languages: Czech C2 + English B2 (minimum required)

Relocation: Available for candidates coming from abroad

Role overview: We are looking for a Czech‑speaking professional (C2 level) with solid English communication skills (minimum B2) to join an international Customer Advisory team. The role involves daily contact with customers, process support, issue resolution and user guidance in a multicultural environment.

Responsibilities

• Provide customer support via phone, email or chat
• Ensure accuracy and quality in all interactions
• Follow internal procedures and guidelines
• Collaborate with an international team
• Maintain clear, professional communication at all times

Mandatory requirements

• Czech C2
• English minimum B2
• Availability to work onsite in Lisbon
• Strong communication and organizational skills
• Eligibility to work in Portugal
• Salary and Benefits
• Monthly gross cash compensation: 1,270.50 €
• Meal allowance
• Full initial training provided
• Multicultural work environment
• Relocation package available for candidates coming from abroad
• Additional internal benefits according to company policy

Offer

• Stable contract
• Full initial training
• Multicultural work environment
• Relocation package available
• Competitive benefits according to internal policy