Remote Czech-Speaking Customer Service Advisor

Cross Border Talents; Braga; Remote; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Private health insurance

Paid training and career development

Modern office or hybrid/remote options

Job summary

Cross Border Talents in Portugal is seeking a Customer Service Advisor who speaks Czech to join our international team in a fully remote role. You will support global clients by phone, email, and chat, delivering friendly, effective service.

The ideal candidate has fluent Czech, English at least B2, is based in Portugal, and communicates clearly while solving problems. We offer training, career development, private health insurance, and performance bonuses.

Qualifications

• Fluent Czech (C2) language proficiency.
• English language at B2 level or higher.
• Based in Portugal.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Collaborate with internal teams to improve service delivery.

Skills

Czech language

English (B2+)

Communication skills

Problem solving

Job description

Cross Border Talents in Portugal is seeking a Customer Service Advisor who speaks Czech to join our international team in a fully remote role. You will support global clients by phone, email, and chat, delivering friendly, effective service.

The ideal candidate has fluent Czech, English at least B2, is based in Portugal, and communicates clearly while solving problems. We offer training, career development, private health insurance, and performance bonuses.