Czech Speaker – Customer Advisor – Relocation Lisbon

AVEC; Lisboa; Hybrid; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Meal allowance

Relocation package

Full initial training

Multicultural work environment

Job summary

AVEC is seeking a Czech-speaking customer advisor to join its international team in Lisbon. You will handle daily customer interactions in Czech and English, guiding users and resolving issues on a multicultural help desk.

The role is full-time, onsite with hybrid and remote options from Portugal, offering relocation support and a comprehensive training program to start quickly.

Qualifications

• Czech language proficiency at C2 level is required.
• English language proficiency at B2 level minimum.
• Willingness to work onsite in Lisbon and collaborate with a multinational team.
• Eligible to work in Portugal; relocation support provided.
• Strong communication and organizational abilities; full training provided.

Responsibilities

• Provide customer support via phone, email or chat.
• Ensure accuracy and quality in all interactions.
• Follow internal procedures and guidelines.
• Collaborate with an international team.
• Maintain clear, professional communication at all times.

Skills

Czech C2

English B2

Strong communication

Organizational skills

Job description

Location: Lisbon (onsite) Hybrid and Remote (from Portugal)Options

Contract: Full-time

Languages: Czech C2 + English B2 (minimum required)

Relocation: Available for candidates coming from abroad

Role overview

We are looking for a Czech-speaking professional (C2 level) with solid English communication skills (minimum B2) to join an international Customer Advisory team. The role involves daily contact with customers, process support, issue resolution and user guidance in a multicultural environment.

Responsibilities

• Provide customer support via phone, email or chat
• Ensure accuracy and quality in all interactions
• Follow internal procedures and guidelines
• Collaborate with an international team
• Maintain clear, professional communication at all times

Mandatory requirements

• Czech C2
• English minimum B2
• Availability to work onsite in Lisbon
• Strong communication and organizational skills
• Eligibility to work in Portugal
• Salary and Benefits
• Monthly gross cash compensation: 1,270.50 €
• Meal allowance
• Full initial training provided
• Multicultural work environment
• Relocation package available for candidates coming from abroad
• Additional internal benefits according to company policy

Offer

• Stable contract
• Full initial training
• Multicultural work environment
• Relocation package available
• Competitive benefits according to internal policy