Remote Client Success Specialist — Flexible Hours & Training

Sunkissedgetaways; Vila Nova de Gaia; Remote; EUR 37,000 - 57,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and ongoing support

Job summary

Sunkissedgetaways is seeking a Client Success Specialist to help create positive experiences for clients from first contact through ongoing relationship development.

The ideal candidate communicates well, enjoys helping people, and is comfortable working remotely with a flexible schedule. Training will be provided to ensure client success and smooth coordination of consultations and next steps.

Qualifications

• Excellent verbal and written communication.
• Strong follow-up and task management.
• Detail-oriented and organized across multiple clients.
• Ability to work effectively in a remote environment.
• Experience in customer service or client management is a plus.

Responsibilities

• Communicate professionally with prospective and existing clients
• Respond to client questions and inquiries
• Understand client needs and provide appropriate information
• Follow up with clients and prospects in a timely manner
• Help coordinate consultations, appointments, and next steps
• Maintain accurate client records
• Build strong and professional client relationships
• Identify opportunities to improve the client experience
• Escalate questions or concerns when appropriate
• Participate in team meetings, training, and development activities

Skills

Communication

Follow-up

Organizational

Remote work

Customer service

Job description

Sunkissedgetaways is seeking a Client Success Specialist to help create positive experiences for clients from first contact through ongoing relationship development.

The ideal candidate communicates well, enjoys helping people, and is comfortable working remotely with a flexible schedule. Training will be provided to ensure client success and smooth coordination of consultations and next steps.