Remote Client Booking Concierge

Sunkissedgetaways; Coimbra; Teletrabalho; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Onboarding & training

Professional development

Learning opportunities

Online tools access

Supportive team

Resumo da oferta

Sunkissedgetaways is seeking a Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs. You will communicate with clients, research options online, and manage booking details with timeliness and professionalism.

Ideal candidates will have strong communication, organizational skills, and the ability to handle multiple requests. This is a remote role with ongoing onboarding and professional development opportunities.

Qualificações

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsabilidades

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Assist with accommodations, transportation, activities, and related arrangements
• Coordinate booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Assist with changes and special requests
• Maintain accurate client and booking documentation
• Follow up when additional information is required
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Conhecimentos

Strong verbal and written comms

Excellent organization

Customer-focused attitude

Online research abilities

Email and web-based systems

Multi-tasking

Problem-solving and follow-up

Booking/hospitality/admin experience (

Descrição da oferta de emprego

Sunkissedgetaways is seeking a Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs. You will communicate with clients, research options online, and manage booking details with timeliness and professionalism.

Ideal candidates will have strong communication, organizational skills, and the ability to handle multiple requests. This is a remote role with ongoing onboarding and professional development opportunities.