Remote Client Booking Concierge

Sunkissedgetaways

Setúbal

Remote

EUR 16,000 - 23,000

Full time

5 days ago

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Job summary

Sunkissedgetaways is seeking a motivated Client Booking Specialist to assist clients with researching available options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research options online, and manage important details while delivering timely and professional service.

The role supports a remote work environment with structured onboarding and ongoing training.

Qualifications

Strong verbal and written communication skills.
Excellent organization and attention to detail.
Customer-focused attitude.
Good online research abilities.
Comfortable using email and web-based systems.
Ability to manage multiple client requests.
Strong problem-solving and follow-up skills.
Experience in booking, hospitality, customer service, or administrative work is helpful but not required.

Responsibilities

Communicate with clients to understand preferences and requirements.
Research available options and services.
Assist with accommodations, transportation, activities, and related arrangements.
Coordinate booking requests and confirmations.
Review reservation information for accuracy.
Provide clients with relevant details and updates.
Assist with changes and special requests.
Maintain accurate client and booking documentation.
Follow up when additional information is required.
Communicate with service providers as necessary.
Provide ongoing client support throughout the process.