Remote Bilingual HR Operations Specialist – PT/EN (Excel)

Concentrix Services Portugal, Sociedade Unipessoal, LDA; Portugal; Remote; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Initial and ongoing trainings

Opportunities for growth

Rewards and recognition programs

Corporate discounts

Job summary

Concentrix is hiring for a Senior Representative in the People Solution Centre, Portugal, to provide HR administrative and employee support across the lifecycle. The role emphasizes accurate documentation, data management, and timely resolution of HR queries, with strong attention to detail and confidentiality.

The successful candidate will handle documentation, maintain HR systems, generate reports, and assist employees across multiple channels.

Qualifications

• Experience in a human resources administration, administrative or client support role.
• Fluent level of the Portuguese and English Language (C2 minimum requirement).
• Proficient in the use of MS Office with special focus on Excel.
• Excellent customer service skills.
• Ability to manage multiple tasks and adapt to change in fast-paced dynamic environment.
• Consistent on meeting SLAs and targets.

Responsibilities

• Prepare new hire related documentation and process employee lifecycle events.
• Manage the administration of documents
• Prepare weekly and monthly HR reports
• Input employee data in the company’s information systems
• Professionally manage multiple communication channels to engage with and resolve staff queries including questions on internal HR policies.
• Focus on first time resolution by providing a high level of customer service and support
• Know how to quickly search and find data / knowledge from the various information systems in pursuit of query resolution.
• Maintain excellent standards of integrity, professionalism and confidentiality at all times
• Facilitate timely and effective resolution of the query in collaboration with other Subject Matter Experts as necessary and stay connected until resolution has been confirmed.

Skills

HR admin

PT & EN (C2)

MS Office proficiency

Customer service

Multi-tasking

Confidentiality

Tools

MS Office

Excel

Job description

Concentrix is hiring for a Senior Representative in the People Solution Centre, Portugal, to provide HR administrative and employee support across the lifecycle. The role emphasizes accurate documentation, data management, and timely resolution of HR queries, with strong attention to detail and confidentiality.

The successful candidate will handle documentation, maintain HR systems, generate reports, and assist employees across multiple channels.