Relocation Specialist - Turkish and English

Cross Border Talents; Lisboa; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Training and onboarding

Career development paths

Multicultural working environment

Job summary

Cross Border Talents in Lisbon is seeking bilingual relocation specialists to join a multilingual team supporting an international client.

You will assist travellers with reservations, changes, and relocation questions, using Turkish and English daily. On-site, hybrid, or remote options are available, with training and clear guidance.

Join a diverse team committed to professional development and excellent service in a fast-paced travel environment.

Qualifications

• Fluent level in Turkish and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

Responsibilities

• Assist customers with travel reservations, changes and cancellations.
• Explain relocation and travel options clearly.
• Resolve issues quickly and keep customers informed.
• Record each interaction accurately in the system.
• Meet service and quality standards.

Skills

Turkish proficiency

English proficiency

Customer service

CRM software

Ticketing systems

Tools

CRM software

Ticketing systems

Job description

Looking for Turkish and English speaking jobs in Lisbon, Portugal? We are hiring relocation specialists to join a multilingual team supporting an international client. In this role you will help travellers and clients with reservation changes, travel support and relocation questions. Fluency in Turkish and English is essential, and your language skills will be used every day.

Key responsibilities:

• Assist customers with travel reservations, changes and cancellations.
• Explain relocation and travel options clearly.
• Resolve issues quickly and keep customers informed.
• Record each interaction accurately in the system.
• Meet service and quality standards.

Requirements:

• Fluent level in Turkish and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

What we offer:

• Paid training and onboarding before you take your first contacts.
• A supportive team leader and clear quality guidance.
• Career development paths and internal progression opportunities.
• A friendly, multicultural working environment.

Location and working arrangement:

This position is based in Lisbon and offers on-site, hybrid or remote working options, confirmed during the interview. Working hours: 8 hours per day, 5 working days per week.