Relocation Specialist - Turkish and English

Savior Artigos Texteis Lda; Lisboa; Hybrid; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Paid training

Career development pathways

Multicultural working environment

Job summary

Savior Artigos Texteis Lda in Lisbon is seeking relocation specialists to support an international client. The role requires fluency in Turkish and English to assist travellers with reservations, changes and relocation questions.

You will explain relocation options, resolve issues promptly, and document interactions in the system, while adhering to service standards. The position offers on-site, hybrid, or remote working arrangements communicated during interview.

Qualifications

• Fluent in Turkish and English is required.
• Strong customer-service mindset with clear communication skills.
• Ability to handle multiple systems at once with accuracy.

Responsibilities

• Assist customers with travel reservations, changes and cancellations.
• Explain relocation and travel options clearly.
• Resolve issues quickly and keep customers informed.
• Record each interaction accurately in the system.
• Meet service and quality standards.

Skills

Turkish language

English language

Customer service

Communication skills

Tools

CRM systems

Job description

Looking for Turkish and English speaking jobs in Lisbon, Portugal? We are hiring relocation specialists to join a multilingual team supporting an international client. In this role you will help travellers and clients with reservation changes, travel support and relocation questions. Fluency in Turkish and English is essential, and your language skills will be used every day.

Key responsibilities:

• Assist customers with travel reservations, changes and cancellations.
• Explain relocation and travel options clearly.
• Resolve issues quickly and keep customers informed.
• Record each interaction accurately in the system.
• Meet service and quality standards.

Requirements:

• Fluent level in Turkish and English.
• Excellent written and spoken command of the languages listed in this advert.
• A professional, friendly and patient communication style.
• Comfort working with computers and several systems at the same time.
• Reliability, attention to detail and a team-first attitude.
• Ability to stay calm and focused in fast-paced environments.

What we offer:

• Paid training and onboarding before you take your first contacts.
• A supportive team leader and clear quality guidance.
• Career development paths and internal progression opportunities.
• A friendly, multicultural working environment.

Location and working arrangement:

This position is based in Lisbon and offers on-site, hybrid or remote working options, confirmed during the interview. Working hours: 8 hours per day, 5 working days per week.