Application Production Support: SQL & Unix/Linux Mastery

Decskill; Lisboa; Presencial; EUR 42 000 - 56 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting company with over 10 years of experience, is growing its Lisbon team and seeks an Application Production Support specialist (SQL & Unix/Linux). You will provide L1/L2 production support for critical applications and data platforms, manage incidents, and deliver high-quality technical support to business teams.

Responsibilities include monitoring services, analyzing logs, DR and live play activities, and driving continuous service improvement across Unix/Linux,

Qualificações

• Unix/Linux and Shell scripting are required.
• Data Warehousing and Data Platforms experience is required.
• Databases, Oracle, PL/SQL and SQL are essential.
• Good working knowledge of autosys is required.
• Middleware technologies such as MQ, Tomcat, Cloud computing, Dynatrace, Kubernetes, Docker and Ansible are a plus.
• Experience with data visualization tools (Power BI, Tableau) is beneficial.
• ITIL practices are expected.

Responsabilidades

• Provide L1/L2 Application Production Support for critical applications and data platforms.
• Manage and prioritise incidents, service requests and production issues.
• Provide timely and high-quality technical support to business teams.
• Analyze system, middleware and application logs to identify and resolve issues.
• Monitor application services to ensure availability and stability.
• Troubleshoot issues across Unix, databases, middleware and application layers.
• Contribute to continuous service improvement and automation.
• Participate in shift work and on-call rotations.
• Support Disaster Recovery (DR) and Live Play activities.

Conhecimentos

Unix/Linux

Shell scripting

Troubleshooting

Incident management

Analytical thinking

Communication

Ferramentas

Autosys

MQ

Tomcat

Kubernetes

Docker

Ansible

Dynatrace

Power BI

Tableau

Cloud computing

Descrição da oferta de emprego

Decskill, an IT consulting company with over 10 years of experience, is growing its Lisbon team and seeks an Application Production Support specialist (SQL & Unix/Linux). You will provide L1/L2 production support for critical applications and data platforms, manage incidents, and deliver high-quality technical support to business teams.

Responsibilities include monitoring services, analyzing logs, DR and live play activities, and driving continuous service improvement across Unix/Linux,