Production Applications Support Engineer - Hybrid Role

Inetum

Lisboa

Híbrido

EUR 42 000 - 60 000

Tempo integral

Há 2 dias

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Resumo da oferta

Inetum in Portugal is seeking an Application Support Engineer to ensure the stability, availability and performance of production applications in a hybrid work environment. You will monitor systems, manage incidents, and collaborate with development, infrastructure and external teams.

You will execute deployments, patches and change activities, support observability initiatives with Dynatrace, and contribute to continuous service improvements while participating in on-call rotations for critical

Qualificações

Experience supporting production applications in a live environment.
Troubleshooting Java and JBoss EAP with performance tuning.
Experience with OpenShift, Kubernetes, and cloud/on-prem environments.
Proficiency with observability tools such as Dynatrace.

Responsabilidades

Ensure the stability, availability, and performance of production applications.
Monitor applications and manage incidents, problems, and service requests.
Coordinate issue resolution with development, infrastructure, and external teams.
Execute deployments, upgrades, patches, and change activities.
Support monitoring and observability initiatives using tools such as Dynatrace.
Maintain technical documentation and contribute to service improvement initiatives.
Participate in on-call support activities for critical systems when required.