Premium AI Support Specialist - Lisbon On-site
CB Talents
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Benefits offered by this job
Job summary
CB Talents in Lisbon, Portugal, seeks an Operations Customer Expert to support premium users with account navigation, billing, and renewals. You will also guide customers on exciting new AI tools and exclusive features.
Handle technical inquiries via phone, email, and chat in a fast-paced environment. The role offers 40h/week with Day or Night shifts (07:00–22:00 or 22:00–07:00) and a comprehensive benefits package including meal card, health insurance, and paid training.
Qualifications
- Experience in customer service or support roles.
- Ability to assist with billing inquiries and renewals.
- Familiarity with AI tools and premium user guidance.
Responsibilities
- Help premium subscribers with account navigation, billing, and renewals.
- Guide users on AI tools and exclusive features.
- Resolve technical inquiries via phone, email, and chat.
Skills
Job description
CB Talents in Lisbon, Portugal, seeks an Operations Customer Expert to support premium users with account navigation, billing, and renewals. You will also guide customers on exciting new AI tools and exclusive features.
Handle technical inquiries via phone, email, and chat in a fast-paced environment. The role offers 40h/week with Day or Night shifts (07:00–22:00 or 22:00–07:00) and a comprehensive benefits package including meal card, health insurance, and paid training.
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